Popular Sellback Program Questions

Get a quote by calling us at 800-294-8732. Lock in your price. Ship your items to us. SD Bullion will receive/inspect. Get paid.
Most ACH payments take 3-5 business days. You do have the option to select a wire payment for an additional fee. Bank Wires can take 24-48 hours to deposit into the account.
Utilize the tracking number by going directly to the courier's website. Once delivered, SD Bullion will email you with an update.
Buybacks can take some time to process. We might just need more time to verify all the metals received. If there are any issues with the buyback, be sure to check your emails for the requested information.
Keeping original packaging. Document your purchase. Photograph your items. use secure, trackable shipping.
Photos are requested for all buybacks. Inner and outer photos, along with photos of the metals you are sending. Our team will update you on what we did/didn't receive, and work out any discrepancies with the photos you send in. Each case will be handled on a case-by-case basis.
Any courier would work. As long as it is fully insured, and has trackable shipping.

Trusted by Precious Metals Investors Nationwide

700,000+ Customers
$7 BILLION Transactions
FULLY INSURED Shipping
A+ BBB Rating
phone-icon

Call Us

Speak with a real person.

1-800-294-8732

Mon-Thu: 8am-8pm, Fri: 8am-6pm ET

envelope-icon

Email Support

We typically reply within 1 business day.

sales@sdbullion.com

We're happy to help.

clock-icon

Business Hours

Mon - Thu: 8:00am - 8:00pm ET
Friday: 8:00am - 6:00pm ET
Sat & Sun Closed