SD Bullion Help Center
Returns & Refunds
Find answers to common questions about Returns & Refunds.
Popular Returns & Refunds Questions
Return & Exchange window is 3 business days to report any issues. If you believe your order had an issue, please call or email SD Bullion. For exchanges, we reserve the right to send an acceptable replacement or issue a refund if a suitable replacement isn't available. All items must be in their original packaging and original condition. Restocking fees are subjected to apply. Standard product-5% restocking fee or $35, whichever is greater.
Yes. If the return or exchange is an error of SD Bullion, we will send you a prepaid shipping label.
Restocking, Market Loss, and shipping fee. These will be on a case-by-case basis.
Refunds are typically processed within 5-7 business days back to your original payment method.
If you are unhappy with your purchase and unsure of what to do, feel free to give us a call or email, and we can go over the details.
All items we received are carefully inspected upon arrival. If the return arrives damaged or doesn't match the claim, the return may not be accepted. Our team will reach out to you to go over.
Return to the original condition. You can use the packaging materials we sent to return. Secure packaging. Pack items carefully to prevent damage in transit.
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