Returns & Refunds
The Doc's Satisfaction Guarantee
The Doc believes in doing business the old-fashioned way.
We provide every customer with a refund, return and/or exchange policy on everything we sell including all bullion and ammunition. If for any reason you have an issue with your order, please give us a call. We will always do our best to accommodate you!
RETURN OF ORDERS
Your satisfaction is guaranteed on all orders. If you are not satisfied for any reason, you have within 3 days after receipt of shipment to notify our customer service team via telephone of your dissatisfaction. The decision to refund or replace your item will be at the sole discretion of SD Bullion. The item must be in original packaging and in 100% of original condition. All returned items will be subject to the customer paying market loss based on SD Bullion’s sole discretion.
Due to insurance restrictions, customer is responsible for the return of any items to SDBullion for refund or exchange.
Credit card orders are subject to a 5% restocking fee. All items must be returned in original packaging.
All other payment methods are subject to a 3% restocking fee. All items must be returned in original packaging.