Terms of Use

Welcome to SDBullion.com, a company of Doc Investments LLC. SD Bullion is the most trusted, lowest cost source of investment grade bullion, natural health products, and much more. By using this website, you agree to the following conditions.

Privacy Policy

Your privacy is important to us. Please review our privacy policy. Your use of this website constitutes acceptance of our privacy policy.

Electronic Communications

By using this website, you are communicating with us electronically and consent to receive communications from us electronically. You agree that all electronic communications including notices, disclosures, cancellation and market loss related policies that we provide to you electronically shall satisfy and legal requirements that such communications be in writing.

Copyright

All content presented on SD Bullion.com including graphics, logos, images, audio clips, and slogans are the exclusive property of Doc Investments LLC or its affiliates and protected by international copyright laws.

Your Account

It is your responsibility to maintain the confidentiality of your account including username, password, and for restricting access to any computer you use to access your account or complete a transaction. By using our site, you agree to accept full responsibility for any activity which occurs on your account.

User Reviews

User reviews are the opinion of others and are not the opinion of Doc Investments LLC. Doc Investments LLC accepts no responsibility for the opinions of other users.

Disputes

  • Any dispute or claim in any way to your use of SDBullion.com or to any products you purchase from SDBullion.com will be resolved by binding arbitration, rather than court, except that you may assert claims in small claims court if your claim would qualify. You agree that the Federal Arbitration Act and the laws of the state of Michigan, without regard to principles of conflict of laws will govern these terms and conditions.
  • Any credit card chargeback will be subject to a minimum $50 processing fee. Processing fee may be charged to the credit card used to place the order or added to the user's account balance at SD Bullion's discretion.
  • Any bounced check payment will be subject to a minimum $30 processing fee. Processing fee may be charged to the credit card used to place the order or added to the user's account balance at SD Bullion's discretion.

Terms of Purchase

  1. When an order is confirmed, prices become locked-in and the order becomes a contractually binding agreement between the “buyer” and SD Bullion (Doc Investments LLC). By placing an order either online or via telephone and agreeing to our terms and conditions, the customer enters into a contractually binding agreement with Doc Investments LLC, and agrees to send Doc Investments LLC payment as contractually specified within 72 hours for orders placed via bank wire payment, within 7 business days for orders placed via Check, Cashier's check or money order payment, and at the time of order for Paypal, Bitcoin/Bitcoin Cash, or Credit card and also agrees to Doc Investment LLC's order cancellation policy if payment is not received within the specified time-frame.

    All cancelled orders are subject to a cancellation fee consisting of any market loss to SD Bullion along with an additional 3% - 5% of total purchase price. Market loss is defined in the simplest form, as the difference of what you paid for the purchase and what it is now worth based on the going market price of the respective item. i.e. the market value per ounce for the products that you purchased at the time of purchase less the market value per ounce of the products at the time of cancellation. The market value will be defined under the sole discretion of SD Bullion at the completion of the insurance company and/or SD Bullion’s investigation.

    SD Bullion (Doc Investments LLC) reserves the right to cancel any order after 7 business days of non-payment for personal check, money order or cashier's check orders, and after 72 hours (3 business days) of non-payment for bank wire orders. Cancellation penalty will be applied to a credit card on file previously used to secure an order either online or via telephone. SD Bullion reserves the right to charge any valid credit card on file for applicable market loss and cancellation fees. Any market gains as a result of a cancelled order will remain the property of SD Bullion.

    If order is cancelled and cancellation fees are NOT remitted to SD Bullion within 21 days of the original order date, SD Bullion reserves the right to send customer to "collections" to retreive cancellation fees. Should the order enter legal proceedings, the amount owed would increase by 50% and all attorney fees incurred by SD Bullion would be the responsibility of the customer.

    Cancellation requests must be filed via telephone during normal business hours. SD Bullion will evaluate any request to cancel an order on a case-by-case basis and only under rare, extraordinary circumstances will a cancellation be approved.

  2. SD Bullion’s price quotes do not include taxes or duties. The customer is solely responsible for any applicable taxes or duties that may be applicable to a transaction with SD Bullion.

  3. Due to continually changing market prices for precious metals, the offers made by SD Bullion are only valid for a 3 minute duration. A spot price calculation is determined by SD Bullion upon its sole and absolute discretion. Pricing on any website owned or operated by SD Bullion or Doc Investments LLC is for informational purposes only.

  4. SD Bullion prides itself in providing the most up-to-date pricing for you and our staff. Occasionally, we do make mistakes and there may be a typographical or pricing error. Under these rare circumstances, SD Bullion retains the right to cancel or refund an order. If a typographical, mathematical or other error is made in the calculation of a transaction, customer agrees to take all steps requested by SD Bullion to rectify the error. Customer further agrees to hold SD Bullion harmless from all damages or liability arising from such error.

  5. Customer must notify SD Bullion in writing within 7 business days after receipt of material of any discrepancy, claim, or dispute arising from a transaction. If no notification is received within 7 business days, customer agrees it is forever barred from bringing a claim for loss, damage, or other relief relating to such controversy, claim, or dispute.

  6. The information provided by on any website owned or operated by Doc Investments LLC is for informational purposes only and is not intended as any form of advice, whether legal, accounting, investment, financial or tax advice. Therefore, it cannot be relied upon as such. The client should contact a licensed professional for such advice. The information provided by websites of Doc Investments LLC are provided on an "as is" basis without any warranty of any kind, whether express or implied and the use of this service and the Doc Investment’s websites is entirely at client’s own risk. In no event will Doc Investments LLC be held liable for any direct, indirect, special, incidental, or consequential damages arising out of the use of information contained on our websites or any publication.

  7. Force Majeure: Doc Investments LLC shall not be liable to the other party for any failure to perform any obligation under any Agreement which is due to an event beyond the control of Doc Investments LLC including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Doc Investments LLC shall forthwith inform the other Party and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.

  8. Free Shipping: Any free shipping offered on our website will not be applicable for any freight orders which would include, but not limited to bulk copper by the ton.

  9. SD Bullion reserves the right to combine any orders placed on the website shipping to the same address.

  10. Bitcoin: When you place an order at SDBullion.com and elect to pay with Bitcoin, you will have 15 minutes to pay your invoice through Bitpay. You will have this option immediately on the page you are sent to once you successfully submit an order. If your order is not paid within the 15 minute timeframe, your order will be automatically cancelled and subject to the cancellation fees outlined on this page.

  11. Larger Order Policy - A large order is defined as and order equal to or greater than $500,000 USD. If you are looking to place a trade of this size, please call and speak to a trader before placing the order. At SD Bullion's discretion, we may require a 10% - 50% deposit via bank wire transfer before locking in the spot price of a large order. Also, larger orders may only be placed via the phone during our business hours.

  12. Guest Checkout - please note that if you checkout as a guest on our webiste (ie: you do not log in to your account before placing the order), the order you checked out with as a guest will NOT show up under your customer account.

  13. Military Discount: SD Bullion is proud to offer current Military as well as veterans a discount on shipping on orders of $100 or more. If you would like to participate in this program, please email us at sales@sdbullion.com with a copy of your Military ID and we'll make the proper update to your account. Once your account is updated, you will be given an automated discount at checkout that will make our normal shipping & insurance rate of $7.77 down to only $3.99 for shipping and insurance. This will apply to any order of $100 or more. Thank you for your service.

  14. International Shipping and Ordering FAQ: 

    • Q: What payment options do you offer for international orders? A: Currently, international customers can pay via bank wire, credit card or bitpay (bitcoin/bitcoin cash). Please note that international bank wire transfers go through an intermediary institution before the funds are sent to our account. Most of the time, this intermediary will charge us a fee to accept the money. In this event, we will pass this fee on to the customer and would not ship the order until the customer has paid this fee via credit card.
    • Q: Will I be responsible for any duties or taxes when I receive my order? A: All duties and taxes are the responsibility of the customer on delivery. Please consult your local customs broker for information pertaining to taxes and duties in your country.
    • Q: Does SD Bullion declare the full value of the package on Customs Forms? A: Yes, our company always declares the full value of the package on ALL custom forms.
    • Q: What happens if I am unavailable to accept my international shipment or I refuse delivery? A: If you are unavailable to accept delivery of the package or you refuse delivery of the package, you will be responsible for any return shipping charges, duties and taxes. SD Bullion will not reship your order until we are paid in full for any return shipping charges, duties, and taxes. SD Bullion will not re-ship your order until we have received the original package back from customs. Furthermore, customer will be responsible for a reshipment fee which will include an additional $75 re-processing fee. There are no exceptions to this policy.
  15. e-Check Payment: While e-check payments typcially clear within 1-3 banking days, please allow 1-7 banking days for your electronic funds transfer payment to fully clear our account. Please note that when you select an e-check payment that you are authorizing a one-time payment in the full amount of your order to be processed as an electronic funds transfer or draft drawn from your banking account provided to us and, if necessary, electronic credits to your account to correct erroneous debits. If your payment returns unpaid, you authorize Doc Investments LLC or its service provider to collect the payment and your state’s return item fee and, if applicable, any costs by electronic funds transfer(s) or draft(s) drawn from your account.

  16. Every order as SD Bullion is subject to manual and/or automated review. During this process, customers may be asked for additional information in order to approve or decline an order. SD Bullion reserves the right to cancel any order for any reason.

  17. Automated calls: By placing an order with SD Bullion, each customer is giving express consent to SD Bullion to use third party auto-dialer, voice broadcasting and/or automated phone services to contact the customer about an order placed with SD Bullion. SD Bullion will not use automated phone services for marketing/advertising purposes. The use of these systems is only for information or updates about an order placed with SD Bullion.

  18. Shipping to Post Office (PO) Boxes: Any shipment greater than $10,000 in value going to a PO Box will NOT be insured. Also, insurance on orders going to a PO Box only last until the order is received and signed for by USPS. 

Other Policies- By using this website you agree to all policies further detailed on SDBullion.com, including “Payment and Pricing”, “Returns and Refunds”, “Shipping Policies”, and “Market and Investments Risk”.

Terms of Sale to Doc Investments LLC
The following terms will apply to any metal Doc Investments LLC purchases from suppliers and customers.

1. When a buyback order is confirmed, prices become locked-in and the order becomes a contractually binding agreement between the “seller” and SD Bullion (Doc Investments LLC). By placing an order either online or via telephone and agreeing to our terms and conditions, the customer enters into a contractually binding agreement with Doc Investments LLC, and agrees to send Doc Investments LLC products as contractually specified.

All cancelled buyback orders are subject to a cancellation fee consisting of any market loss to SD Bullion along with an additional 3% of the total buyback price. Market loss is defined in the simplest form, as the difference of what you agreed to sell your products at and what the products are currently worth based on the current market price of the respective item. i.e. our premium offer plus market value per ounce for the products that you are agreeing to sell at the time of sale less the market value per ounce and SD Bullion's premium offer of the products at the time of cancellation. The market value and premium value will be defined under the sole discretion of SD Bullion.

SD Bullion (Doc Investments LLC) reserves the right to cancel any buyback order after 14 business days of non-receipt of the metals the supplier/customer agreed to sell. Cancellation penalty will be applied to a credit card on file previously used to secure a buyback order or regular order either online or via telephone. SD Bullion reserves the right to charge any valid credit card on file for applicable market loss and cancellation fees. Any market gains as a result of a cancelled order will remain the property of SD Bullion.

Cancellation requests must be filed via telephone during normal business hours. SD Bullion will evaluate any request to cancel an order on a case-by-case basis and only under rare, extraordinary circumstances will a cancellation be approved.

2. The supplier/customer agrees to insure the products they send to Doc Invesmtents LLC. Insurance should include, but not limited to, loss of product or damage in transit.

3. The supplier/customer is solely responsible for any applicable taxes or duties that may be applicable on a transaction with SD Bullion.

4. SD Bullion prides itself in providing the most-up-to date pricing for you and our staff. Occasionally, we do make mistakes and there may be a typographical or pricing errors. Under these rare circumstances, SD Bullion retains the right to cancel an order at our sole discretion for any reason.

5. Certification of AML Program

The United States has passed The USA Patriot of 2001 to deter and detect money laundering and the financing of terrorism. All precious metal dealers and pawn shops doing business in the United state that both buy and sell more than $50,000.00 in qualifying metals, stones, and/or jewels per year are required to have a written AML program. By selling metals to SD Bullion, you agree to the following:

a. You have a written AML program that complies with the USA Patriot Act and the Bank Secrecy Act

  OR

b. You are exempt from coverage under the USA Patriot Act under the retail, industrial or other exemption specified in the Interim Final Rule for Dealers in Precious Metals, Stones, or Jewels 31 CFR 1027.100 or pursuant to an administrative exemption granted by the Financial Crimes Enforcement Network (FinCEN).


6. Gold Supply Chain Policy Statement Acknowledgement

Customer agrees that any precious metals sold by customer to SD Bullion did not originate from one of the countries defined by 17-CFR-240 and 249b “Covered Countries”.  Customer understands they SD Bullion will immediately terminate or suspend any company if we become aware of any upstream suppliers where we identify to be at a reasonable risk of sourcing from such countries.

*Lowest price silver coin ever released refers to the fact the owners of Doc Investments LLC have never published a lower priced silver coin on sdbullion.com. Not only that, but the owners of Doc Investments LLC have never seen any website publish and authentic silver coin with a premium as low as The Roaring Lion Silver Coin premium advertised during black friday, 2018, on SDBullion.com and other SD Bullion advertising channels.

These terms of use are subject to change at anytime without notice.