2013 Canadian Silver Maple Leafs

Shipping and Ordering Policies

	Location	Order Totals $0.00 - $999.99	Order Totals $1,000 - $4,999.99	Order Totals > $5,000	Free Shipping
	Continental US	$9.99	$19.99	$29.99	Quantities > 500 OZ
	AK, HI, PR, VI	$29.99	$39.99	$49.99	N/A
	Canada	Varies*	Varies*	Varies*	N/A
	Non-Canadian International	Varies**	Varies**	Varies**	N/A

* Canadian pricing varies based on your location. We offer very low shipping rates to Canada thanks to our Operation Canada initiative where our employees transport your package across the US/Canadian border and ship your package from a Canadian FedEx store, thus saving you money. Therefore, Canadian shipping prices are calculate from a live FedEx price feed from Windsor, CA to your front door.

** Non-Canadian international shipping also varies based on your location. To ensure the best shipping prices, our online store uses the FedEx price feed to automatically determine the shipping price from our door to yours. Shipping prices for Canada and other international orders are calculated real time from a USP price feed based on our location to your front door.

SD Bullion Ordering Policies

SD Bullion currently accepts orders via telephone and online at SDBullion.com during posted hours only.  Telephone conversations may be recorded for quality and control purposes.  When you confirm to lock in the price, you will have entered a binding agreement which cannot be cancelled without penalty.  Your payment method must be dated within 24 hours.  Payment must be received within 72 hours or you will risk being charged a penalty fee, your order being cancelled, or a combination of the penalty fee structure below.  A valid credit card is required to guarantee all orders.
 

Payment Options

SD Bullion currently accepts the following payment options:
Bank Wire/Credit or Debit Cards/Personal Checks/Postal Money Order/Cashiers Check accepted for transactions between $0 and $5,000.00.
Bank Wire/Personal Checks/Postal Money Order/Cashiers Check accepted for transactions between $5,000.00 and $9,999.99
Bank Wire/Personal Checks accepted for transactions between $10,000 and $19,999.99
Bank Wire Only for Orders Greater Than $20,000
International orders are required to be paid by bank wire.
All orders are inspected on a case-by-case basis to minimize the risk of financial fraud.  Large orders are strongly encouraged to use bank wire.  Bank wire is the preferred payment method of SD Bullion.  Payment methods, other than bank wire, for orders over $2500.00 may be subject to additional documentation and inspection.
SD Bullion reserves the right, upon our sole discretion, to cancel any order if we determine an order to be deemed questionable, suspicious or of significant risk regardless of payment method selected and price confirmation.
 

Cancellation of Orders

When an order is confirmed, prices become locked-in and the order becomes a binding agreement of the “buyer” and SD Bullion.  We will evaluate any request to cancel an order on a case-by-case basis.  Only under rare, extraordinary circumstances will a cancellation be approved.  All cancelled orders are subject to any market loss to SD Bullion along with an additional 3% of total purchase price.  Penalty will need to be paid within 48 hours.  Any market gains as a result of a cancelled order will remain the property of SD Bullion.  Cancellation request are required to be filed via telephone during normal business hours.
 

Returns of Orders

Your satisfaction is guaranteed on all orders.  If you are not satisfied for any reason, you have within 3 days after receipt of shipment to notify our customer service team via telephone of your dissatisfaction.  The decision to refund or replace your item will be at the sole discretion of SD Bullion.  All returned items will be subject to the customer paying market loss based on SD Bullion’s sole discretion.  Credit card orders are subject to a 5% restocking fee.  All items must be returned in original packaging.
 

Market Loss

Defined in the simplest form, the difference of what you paid for the purchase and what it is now worth based off the going market price of the respective item.  The market value will be defined under the sole discretion of SD Bullion.
 

Shipment of Orders

All orders are shipped fully insured via USPS, UPS, and FedEx.  If anything should happen to your order during shipping, our insurance will cover the package (see below for restrictions which are put in place by our insurer).  A signature will be required upon receipt of the package by the consumer.  If you have agreed to waive signature requirements with your mail carrier, our insurance will not cover your package.  If you have other individuals signing for your packages such as property managers, neighbors, etc., or if you have us ship to a UPS Mail Store locations or other mailbox locations which are staffed by non-mail carrier employees our insurance will not cover your package.
If your package is loss or damaged, it will be the responsibility of SD Bullion to file a claim with our insurance company.  We will replace or refund your purchase at our sole discretion.
 

Pricing Errors

SD Bullion prides itself in providing the most up-to-date pricing for you and our staff.  Occasionally, we do make mistakes and there may be a typographical or pricing error.  Under these rare circumstances, SD Bullion retains the right to cancel or refund an order.
 

Market and Investment Risk

All investments carry risk.  You are responsible for your investment decisions.  By purchasing through SD Bullion, you understand SD Bullion, SilverDoctors.com, nor Doc Investments LLC is not responsible for any losses of your investment decisions.
 

This policy is subject to change at any time without notice.