Orders are shipped 1-3 business days after customer funds have fully cleared our account during normal market conditions.
Will my package be insured?
Every order we shipped is insured!
How do I track my shipment?
Once your order has been shipped, you will be notified by our automated system with the tracking number(s) for your order. You will be able to use this tracking number to get an estimated day of arrival of your order.
How much do you charge for shipping?
Domestic orders over $99 ship for free! Any order under $99 is a flat rate $7.77. International orders are quoted individually at checkout.
How do you ship my order?
We utilize USPS, UPS and FedEx to ship packages. If you select our Free Shipping or Flat Rate shipping option, then we will utilize the carrier of our choice.
Can I ship my order to a PO Box?
We can ship up to $10,000 to a PO Box at no additional charge to our standard rates. However, please note that sealed boxes cannot be shipped through USPS.
Yes! We offer direct bullion depository storage through SD Depository at the lowest prices guaranteed. Currently, you can start a storage account for as low as $9.99 per month. Your metals will be well protected in a highly secure vault and fully segregated so your metals will never be co-mingled with other customer's metals. To learn more about SD Depository, please visit our storage page or call us at 1-800-294-8732 to speak with a storage specialist today.
What storage locations do you offer?
SD Depository's primary storage location in on our premises at the border of Ohio and Michigan. SD Depository also offers locations in New York, Florida, California and the Cayman Islands. Please note, storing metals at these locations may be offered at separate pricing.
The Doc’s Satisfaction Guarantee
The Doc believes in doing business the old-fashioned way. We provide every customer with a
refund, return and/or exchange policy on everything we sell. If for any reason you have an issue with your
order, please give us a call. We will always do our best to accommodate you